Announcements Information

Regarding Support Services for Discontinued Products Information Title

Thank you for your continued patronage of our products.
For products aimed at the general public that have already ended manufacturing and sales, it has become difficult to secure the necessary parts for repairs. Therefore, we have ceased all support services (inspections, repairs, telephone and email consultations, supply of parts and consumables, etc.) at our company. We sincerely thank you for your patronage over many years.

The general public products subject to this are as follows (※Main product names are listed).

24-hour baths (Product names: Itsumo Bandai-kun, Yume Komachi, etc.) - Emergency lighting for earthquakes (vibrations) and power outages (Product name: Room One)

Regarding alkaline ion water purifiers (Product names: Excelina series, etc.), support services have been transferred to the following.

<Transferred Support Services (Titles omitted)>
Showa EC Co., Ltd.(Representative Director Shigeyuki Omori)
333-7 Higashiyama, Gotemba City, Shizuoka Prefecture, 412-0024
TEL: 0550-83-0287
FAX: 0550-82-7145